A Team of Experienced Automotive Professionals

In our claims center we have a team of real technicians. These technicians are not just dealership technicians, they are master technicians. We have BMW master techs, Honda master techs, GM master techs ASE-certified master techs, diesel-certified, EV-certified. Why is that important? Because when claims are called in, sometimes technicians misdiagnose the issue. So rather than wasting money throwing unnecessary parts at cars to fix a misdiagnosed issue, our claims adjusters help them properly diagnose the issue and quickly get on the right track.

We have a great team in our claims department, experienced-dealership personnel, and our customer service team is no different. They are experienced dealership personnel and certified by the Customer Service Institute of America (CSIA), so they have the skills to empathize and understand what your dealership personnel is going through. Not only is our customer care team certified, but our claims team members are also certified by the CSIA.

At NationsGuard, our priority is to ensure that dealership personnel can get back to work as soon as possible. As dealers ourselves, we understand the challenges they face, and are committed to providing the best possible support to our customers. If you would like to learn more about our exceptional team and how we can help protect your business, please don’t hesitate to contact us. We would be delighted to provide you with more information about our services.